Orders

It’s easy-peasy. Select the quantity and color of your favourite item and click on the ‘Add to cart’ button. Continue shopping or finish your order and select a delivery and payment method. After your payment has been accepted, you will receive a confirmation e-mail. After that: sit back, relax and…

We accept the following standard payment methods: Bancontact, iDEAL, Visa, MasterCard and American Express.

Of course! You can follow its journey right up until your doorstep. We’ll send a confirmation email with all the details once your order has left the warehouse.

We strive to deliver all orders within 2 working days. If you need your order for a special occasion, please get in touch with our Customer Service team via serviceannorlunda.be to double check our actual delivery times. This way we’ll do our best to ensure that your order will arrive on time…

For now, we only accept your Euros.

If you need an invoice made out to you or your company, simply get in touch with our Customer Service team via serviceannorlunda.be

We aim to make shopping with us easy and simple, but cancelling is unfortunately not possible. You do however have 14 days to return your order back to us, whatever the reason is. If you do have some issues with an order, get in touch with our Customer Service team: serviceannorlunda.be

Please check if the confirmation email has not landed in your junk or spam mailbox. If this is not the case, drop us a line on serviceannorlunda.be. We’ll check immediately if your order has been registered correctly.

We may have sent your order in separate parcels. Check your email to see if this is the case. If not, contact our Customer Service team via serviceannorlunda.be or reply to the order confirmation email you received.

No worries, we want to sort out any issues straightaway. As soon as you discover a fault or a damage, get in touch with our Customer Service team via serviceannorlunda.be