Privacy Policy

Privacy Policy

What personal data we collect and why we collect it

When you create an account, you provide us with an email address and password to securely log you in. Your password is stored in our database using secure one-way encryption, which we cannot reverse even if we wanted to.

When you place an order, you provide us with your name, address and billing information. We use this information to process and complete your order. After all, we need your address to ship it to you! We promise to not use this information for anything else.

Who we share your data with

We promise to never sell any of your personal party to any third-party.

Furthermore, we do not share your data with any third-party other than the bare necessities to complete your orders. This means that your data may be shared with the following parties:

  • Companies that help us complete the order and deliver your goods to you. Your address is shared with the delivery company and your personal information is shared with our payment processor to complete your payment.
  • We will comply with requests by law enforcement agencies under Belgian law.

Payment is handled securely by our payment processor. We do not store – or even have access to – your payment information.

What rights you have over your data

If you have an account on this site, the only data we keep is that which you have provided to us (which is simply your email, address and a history of your orders). You can also request that we erase any personal data we hold about you by contacting us. All users can see, edit, or delete their own personal information at any time. This does not include any data we are obliged to keep for administrative, legal, or security purposes.


We only use the bare minimum amount of cookies to ensure the correct operation of our website. All of our cookies – except for those used for analytics (see below) – are of the “functional” type, indicating that they are absolutely necessary for the operation of the website. By using our site, you agree to us placing these sorts of cookies on your device and accessing them when you visit the site in the future.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. These cookies are used to keep you logged in during your time on our website. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

The contents of your shopping cart and wish list are also stored in a cookie. Don’t worry, when you accidentally close our website, your items will remain in their respective places to revisit at a later time.


We use analytics to get a better idea about how our website is used. With this information, we can improve our site’s functionality and improve your shopping experience. The collected data is entirely anonymous and not linked to your user account on Annorlunda.

Participation is done on an opt-in basis. When you first visit our website, you are asked if you want to opt-in to analytics cookies. After opting in, a cookie is placed on your device. This is completely anonymous and it keeps our usage statistics correct and accurate.

If you opted in, but wish to revise that choice, you can opt-out at any time using the following button: [cookies_revoke]

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