How do I return my order?
How do I return my order?

How do I return my order?

It’s easy. Simply go to our returns portal and fill in your order details and tracking number.
Choose a drop off point of your liking and confirm the return.
Print the return label, pack the items you want to return – if possible in the original packing – add your order confirmation to the package and tape the return label to your parcel.
Make sure not to tape over the barcode, since it might cause problems to scan the package. Remove the original barcode from the box.
When your package is safely packed, bring it to the selected drop off point. At that point, you should not be charged for the return.

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